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How Suffolk Satisfies Strict Security Requirements with PLOT

Suffolk Construction: Data Center – Project Security Requirements

PLOT provided a simple, yet extremely effective way to closely plan and coordinate deliveries across the project team.

As a leader in the industry, Suffolk is revolutionizing what to expect from a contractor.  Their vision is to integrate the entire building lifecycle into a seamless platform to redefine how America builds.  Headquartered in Boston, Massachusetts, they have a national reach in the U.S., and serve clients in every major industry sector, including Mission Critical.  

For a recent Mission Critical project, specifically a data center, the General Contractor was tasked with elevated security requirements around deliveries and site access, due to the sensitive nature of the building type.  A Suffolk team member puts the strict policy into context: 

… it’s like we’re one step below from building the Pentagon with the kind of access requirements that we have.  If you’re not on the schedule, you get turned around and sent off somewhere else.  Our clients are very stringent about security… if you can’t control deliveries, you can’t work with them”.  

The project also required extremely close coordination with extended team members, including security guards, staff checking people in and out at various entry points, drivers, self-perform crews, and more – all of which increased the complexity of communications involved for successful site access. 

In addition to this, the project area happened to be shared with other active jobsites.  This meant the contractor needed to collaboratively coordinate roadway access with other projects in the vicinity.  Having the ability for other sites to input their deliveries into Suffolk’s schedule would be necessary in order to have full transparency for delivery planning efforts.  All while maintaining security protocol.

Understanding these beyond-standard communication and security non-negotiables for the project, Gary Haavisto, Senior Superintendent knew the team needed to implement a solution that would excel with delivery notifications, while also being extremely simple to use by anyone involved in the process.  This desire for a straightforward, yet top-notch solution led the team to try out PLOT.

After getting set up on PLOT, the team found that not only did the solution successfully meet the complex security requirements they had for the project, but it also provided additional functionality to support even smoother operations.  Specifically for this mission critical project, some other benefits included:

  • Mobile App: enabled easy access to notifications for security guards via mobile device.
  • Non-Access Zones: provided insight around areas to avoid due to other critical activities, increasing safety and security awareness on the project.
  • Driver Enroute: granted the team the ability to understand actual live timing with deliveries, resulting in the ability to optimize resource allocation and minimize production loss.
  • Wayfinding: Turn-by-turn directions, especially early on in the project when roadways are not established was valuable with improving navigation to the correct locations.

Sara Mesdour, Suffolk Superintendent sums up the elegance of having a solution that is the best of both worlds: “It has a lot of information if you need it, but it’s also super, super simple to use.  It’s not overly complicating what system the field is already familiar with. And then, if you do want to get into the nitty-gritty you have that option. It appeals to both groups.”

In this case, PLOT provided a simple, yet extremely effective way to closely plan and coordinate deliveries across not just the project team, but with all stakeholders involved. PLOT made it possible to outfit the security force with the same information as the rest of the Suffolk project team in a streamlined manner, further enforcing the delivery security controls for the project, as well as delivering additional supportive functionality.  This resulted in upholding the integrity of the data center security policy, and made a complicated security coordination effort enjoyable instead of a hassle.